ResVu, a startup based in Adelaide, has developed a mobile app and management platform for strata companies, which can be branded as their own. The company has recently secured $1.5 million in a deal with MaxSoft, a leader in strata management, to fund the growth of its sales and marketing team, as well as to enhance its software offering in preparation for an international expansion.
Tom Welsby, the CEO and founder of ResVu, stated that strata managers often spend up to 80 hours a week managing resident requests and issues, but his customer service software can significantly improve their operational efficiencies by providing self-service channels for lot owners. The platform’s communication management tools can reduce email and phone traffic by up to 70%, which results in improved engagement and faster response times. According to Welsby, the lack of available tools in the industry has created a perception that strata management is a relentless industry.
ResVu’s purpose is to revolutionize the way strata companies deliver service, with the aim of improving management wellness and resident satisfaction. The platform integrates with StrataMax’s strata management software, which is used by more than a quarter of the entire Australian apartment market. The two companies have clear and consistent synergies, which aim to provide the best end-to-end strata solution by combining ResVu’s focus on delivering better customer service in strata with StrataMax’s best-in-breed strata management software.
Dorian Borin, the managing director of MaxSoft Group, said they are excited to take their existing partnership with ResVu to the next level. Borin emphasized the strong alignment between the goals of the two companies in making strata more efficient and transparent across the entire ecosystem. He further noted that ResVu’s feature set is highly complementary to their core strata management software solution, and through tight integration, they will be able to streamline and improve interactions between the key stakeholders in strata.