Property management software provider Kolmeo introduces a new platform designed to elevate tenant and landlord experiences with smart, on-demand services
Unveiled at the Elite Retreat event this morning, Kolmeo Plus is an advanced platform offering a suite of features and tools tailored to meet the needs of tenants and landlords efficiently. The platform is designed to connect users with essential services precisely when they need them.
Kolmeo’s Chief Executive Officer, Scott Bateman, compared Kolmeo Plus to Netflix’s recommendation system, noting that just as Netflix suggests content based on viewing history, Kolmeo Plus helps real estate agencies provide a streamlined experience for tenants. The platform enables tenants to handle tasks such as paying bonds, managing utilities, arranging mail redirection, and setting up removalist services all in one place.
“For the past five years, we’ve meticulously planned Kolmeo to ensure that when the time comes, we had the right data to anticipate user needs and provide the right solutions at the right moment.”
Scott Bateman, Kolmeo’s Chief Executive Officer
Kolmeo Plus aims to enhance the tenant and landlord experience by integrating services such as utilities and removalists, and even offers additional conveniences like cleaning services for previous homes or grocery deliveries for new ones. This thoughtful service design, powered by predictive data, allows Kolmeo to negotiate and manage relationships with various service providers, ensuring agencies can deliver exceptional customer experiences.
Mr. Bateman added that the system operates at an unlimited scale, easing the burden on property managers and enabling them to focus on delivering quality service.
The platform is designed for use in both urban and regional areas and will expand its network of partners as it evolves. For landlords, Kolmeo Plus provides tools to maximize the value of investment properties with services like insurance products and appliance offers, aimed at reducing vacancy times and improving investment yields.
Landlords can access these services directly through Kolmeo, which integrates them into the property management services offered by their real estate agency, thereby protecting their assets.
Looking ahead, Mr. Bateman mentioned that Kolmeo Plus will extend these services to landlords’ personal properties and share revenue from these engagements with the agencies.
Kolmeo Plus’s digital solutions simplify the delivery of services, enabling agencies to better manage the timing and execution of essential offerings. This approach not only boosts customer satisfaction but also contributes to the overall success and sustainability of the business.
